Refund policy

Maile Miyake Studio
California, United States
Effective Date: 2/20/26

Thank you for supporting Maile Miyake Studio. Please review our policy carefully before making a purchase.

ALL SALES ARE FINAL

All products — including physical goods and digital downloads — are final sale.

We do not accept returns, exchanges, or issue refunds except in cases outlined below.

By completing a purchase, you agree to these terms.

PHYSICAL PRODUCTS

No Returns or Exchanges

Due to the nature of our products, all physical item sales are final.

Please carefully review product descriptions, sizing, materials, and images before placing your order.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, you must contact us within 48 hours of confirmed delivery.

Please email: Maile.artwork@gmail.com with:

  • Your full name

  • Order number

  • Description of the issue

  • Clear photos of the item and packaging

If approved, we will provide a replacement or appropriate resolution at our discretion.

Claims submitted after 48 hours may be denied.

Shipping Disclaimer

Maile Miyake Studio is not responsible for:

  • Lost or stolen packages marked as delivered

  • Shipping carrier delays

  • Incorrect addresses entered at checkout